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Welcome and System Requirements

Welcome to your guide to Lupa OS

Updated over 5 months ago


Welcome to Lupa OS

Lupa OS is your all-in-one solution for modern veterinary care. Built to streamline day to day operations and strengthen client communication, Lupa helps your practice run more efficiently. From scheduling and clinical documentation to managing pet medical records and engaging with pet owners.

This guide will walk you through Lupa’s key features and provide everything you need to get started.

System requirements

Compatibility

Lupa is a web based platform, which means there's no software to install. You can access it directly from your browser on any major operating system, including:

  • Windows

  • macOS

  • Linux distributions

Supported browsers include:

  • Google Chrome

  • Mozilla Firefox

  • Safari

  • Microsoft Edge

We recommend keeping your browser updated to the latest version for the best experience.


Internet Connection

Lupa requires a stable internet connection. While high speed internet is ideal, you’ll need at least:

  • Minimum download speed: 5 Mbps

  • Recommended: A broadband or fiber connection for smooth performance across all features

Computer

You don’t need high-performance hardware to run Lupa. Any modern desktop or laptop used in veterinary practices should be more than sufficient. Lupa runs seamlessly on both:

  • Modern PCs (Windows)

  • Macs (macOS)

Printers

Lupa works with any printer connected to your computer or network. Here are our recommendations for optimal printing:

  • Standard document printers:

    • Double sided (duplex) printers are ideal for everyday printing needs

    • If your practice uses iPads, choose a printer with AirPrint support for seamless wireless printing

  • Label printers:

    • Lupa supports all label printer types

    • Recommended label width: 62mm (you can adjust this within Lupa OS settings)

    • Preferred models: Label printers with AirPrint capability for wireless use​

Enjoy Using Lupa!!

We’re excited to have you onboard! Lupa is designed to make your day-to-day workflows smoother, faster, and more connected so you can focus on what matters most, delivering exceptional care to your patients.

We hope you enjoy using Lupa as much as we’ve enjoyed building it for you. If you ever need help, our support team is just a click away.

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