If your veterinary clinic uses Lupa and supports online bookings, you can register as a pet parent, add your pet’s details, and request appointments — all in a few easy steps. Here’s how:
Registering as a Pet Parent
Go to your clinic’s online booking form or open the Lupa app. If you already have an account, log in. If not, click Register to create one.
2.Enter your contact information and click Continue.
3. Complete your details and agree to Lupa’s terms and conditions.
4.Verify your email using the code sent to you.
5. Once verified, click Continue to add your pet and book your first appointment.
Booking an Appointment
After logging in, select the pet you’d like to book for — or click Add a pet to register a new one.
2. Choose the type of appointment you need and click Next.
3. Select a date and time that works for you. If your clinic allows it, you can also choose a specific team member.
4. If prompted, complete any pre-appointment questionnaire provided by the clinic.
5. Review the appointment details. You can also leave a note for the clinic or upload files (e.g. medical records or images).
6. Click Request Booking to send your appointment request.
That’s all it takes! Once your clinic confirms your booking, you’ll receive a notification.